Returns & Exchanges
At The Vintage Box Company, we want you to love your unique finds, which is why we offer a 30-day return policy on all curated fashion items. Please ensure all garments remain in their original condition with all vintage authentication tags still attached.
Initiate Your Return
Log into our returns portal with your order number and email address to select the items you wish to send back.
Secure Packaging
Place the items in their original vintage-style packaging to ensure they are protected during transit back to our warehouse.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our specialists verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing